Insurance Claims
Claim denied? You still have options.
A first letter that reads like a denial — or comes back under your deductible — often isn't the end of the road. Here's how to read it, and where the real claim work begins.
Why a first letter can look like a denial
The first letter from the insurance company often looks like a denial, or comes back "under your deductible." Most homeowners read that and quit — and that's the mistake.
If the insurer has acknowledged storm damage at all, the claim is very much alive. Insurance is naturally conservative; the first number is rarely the real number.
What we do next
If there's legitimate storm damage on the record, our job is to document it thoroughly so the full, fair scope of repair or replacement is clear. A denial or a low first number isn't where the conversation ends — it's often where the real claim work begins.
We can't promise an outcome — coverage decisions are the insurer's. What we do is make sure the legitimate damage is fully documented and your claim gets a fair, complete look.
Questions, answered
Common questions
The insurance company sent a denial. Is it over?
Often, no. A first letter that reads like a denial — or comes in under your deductible — is frequently just the opening position, especially if storm damage has been acknowledged. That's typically where the real claim work begins, and where we step in.
Free, no-pressure
Get your free roof inspection
We'll take a look, give you straight answers, and — if it's storm damage — help you through the insurance claim. Financing available.